Booking Schedule
CuppaPug Edinburgh
Book an hour of pug hugs and love with our resident and rescue pugs.
Service Description
CuppaPug Edinburgh offers the ultimate pug café experience for pug lovers of all kinds. Spend quality time with our friendly resident pugs—cuddle them, play with them, and snap photos in front of our fun, pug-themed feature walls. Discover the stories of our rescue pugs, learn how to support or adopt them, and find out more about our mission through CuppaPug Rescue. Relax in our thoughtfully designed, pug-friendly space while enjoying our signature pug-themed smoothies, coffees, teas, and delicious cakes. Our resident pugs are part of our family, and we also welcome visiting pugs with their human companions, as well as anyone who simply loves being around pugs. Look out for our rescue pugs wearing pink bandanas—they’re available for adoption and would love to meet you. To keep the experience personal and relaxed, each session is limited to 20 guests. Please arrive 10 minutes before your session starts. Late arrivals (10 minutes after your booking time) will not be permitted entry. Note that your session includes a 5-minute transfer window either side of your booking time.
Upcoming Sessions
Cancellation Policy
At CuppaPug, we operate as a bookings-based business to ensure the welfare and happiness of our beloved pugs. Managing their engagement time, rest breaks, and overall well-being is at the core of what we do. For this reason, it’s essential that bookings are planned and honored as scheduled. Cancellation Policy We understand that unforeseen circumstances may prevent you from attending your session. However, to maintain the integrity of our schedule and the well-being of the pugs, the following policies apply: Refunds for Cancellations: All bookings are final. Cancellations and refunds are only available within 48 hours of purchase. After this time, only rescheduling is permitted. Rescheduling: If you need to reschedule, please contact us with at least 24 hours' notice, and we’ll do our best to accommodate your request based on availability. No changes can be made within 24 hours of your booking. Final Confirmation: Your confirmation email sent 24 hours before your booking is your final confirmation. After this point, no changes, reschedules, or refunds can be made. We believe this policy allows us to offer the best experience for our customers while prioritising the well-being of the pugs in our care. CuppaPug On-Time & Lateness Policy At CuppaPug, we strive to create a fun, calm, and enjoyable environment for both our pugs and our guests. To ensure the best experience for everyone, we have a strict **on-time policy** that all visitors must follow. Arrival Time: All guests must arrive **15 minutes before** their scheduled session time. This allows time for check-in, an introduction to our pugs, and ensures a smooth experience for everyone in the session. Late Arrivals: Guests arriving **less than 5 minutes before the session start time or later** will not be permitted entry. This policy is in place to prevent disruptions to the session, minimize stress for our pugs, and respect the experience of other guests. No Refunds for Lateness: Unfortunately, we are unable to offer refunds or reschedule bookings for late arrivals. Please plan ahead and allow extra time for parking and travel to ensure you arrive promptly. Thank you for your understanding and cooperation in making CuppaPug a safe and enjoyable place for both our visitors and our pugs!
Contact Details
22 Bread Street, Edinburgh, UK
+447463567890
edinburgh@cuppapug.com